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Shipping Policy
Transparent shipping — no surprise costs at checkout. Here's exactly what you'll pay and when you'll receive your order.
Shipping Rates
$9.95flat rate
Australia-wide standard shipping on orders under $100
FREE
Standard shipping on all orders of $100 AUD or more
🎉 Free standard shipping on Australian orders of $100 AUD or more.
Delivery Times
Region
Processing
Delivery
Australia (Metro)
1–2 business days
3–7 business days
Australia (Regional)
1–2 business days
5–10 business days
New Zealand
2–3 business days
7–14 business days
International
2–3 business days
10–21 business days
Delivery times are estimates and commence after processing. Orders are not shipped on weekends or public holidays.
How Shipping Works
1
Order Placed
We receive your order instantly and begin processing within 24 hours.
2
Quality Check & Dispatch
Each item is quality-checked before being dispatched from our fulfilment partner.
3
Tracking Provided
You'll receive a tracking number via email once your order ships.
4
Delivered to Your Door
Your order arrives within the estimated delivery window for your region.
Good to Know
- Shipping costs are calculated at checkout — the price you see is the price you pay.
- Free shipping is automatically applied when your order subtotal exceeds $100 AUD.
- International orders may be subject to customs duties or taxes upon delivery — these are the recipient's responsibility.
- If your order is delayed beyond the estimated window, please contact us at sales@truetechnology.com.au or +61 492 855 739.
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